This Privacy Policy explains how SeeMo ("SeeMo", "we", "us", or "our") collects, uses, stores, protects, and shares information when you use the SeeMo mobile application and related services.
By using SeeMo, you acknowledge that you have read and understood this Privacy Policy.
1. Developer Information
App Name: SeeMo
Developer / Company: YOUR LEGAL/DEVELOPER NAME
Package Name: com.rspe.seemo
Email: YOUR_SUPPORT_EMAIL
Address: YOUR_BUSINESS_ADDRESS
2. Information We May Collect
Depending on the features you use, SeeMo may collect the following categories of information:
Account Information
- Name
- Mobile phone number
- Email address, where provided
- Account authentication information
- User account role, such as customer or seller
Order and Delivery Information
- Delivery address
- Phone number used for delivery
- Order details
- Product and quantity information
- Order status and transaction-related information
Seller Information
If you register or operate as a seller, we may collect information necessary to operate your seller account, store, products, orders, and related services.
Product and Media Information
- Product names and descriptions
- Product prices and inventory information
- Product images or videos uploaded by sellers
- Store logos and related media
Payment Information
SeeMo may process information related to payments and transactions. Where payment services are provided by third-party payment providers, payment processing may be handled by those providers according to their respective privacy policies and terms.
SeeMo does not intend to collect your banking or card credentials unless specifically required for a supported payment service.
Device and Technical Information
We may receive limited technical information necessary for app functionality, security, diagnostics, notifications, and service improvement. This may include device type, operating system information, app version, identifiers provided by platform services, and technical logs.
3. How We Use Information
We may use collected information to:
- Create and manage user accounts.
- Authenticate users.
- Process and manage orders.
- Provide delivery and customer support services.
- Allow sellers to manage products and orders.
- Send order and service notifications.
- Maintain shopping carts and wishlists.
- Prevent fraud, abuse, and unauthorized activity.
- Maintain and improve the SeeMo application.
- Resolve technical problems.
- Comply with applicable legal requirements.
4. Firebase and Service Providers
SeeMo may use third-party infrastructure and services, including Google Firebase services, to provide functions such as authentication, database storage, file storage, notifications, security, and application functionality.
Depending on the services enabled in the application, information may be processed by these service providers on our behalf.
We expect our service providers to process information according to applicable agreements, security requirements, and their respective privacy policies.
5. Sharing of Information
We do not sell your personal information.
Information may be shared or made available only when reasonably necessary to provide SeeMo services, including:
- Sellers, when necessary to fulfill an order placed by a customer.
- Delivery or logistics service providers, where required to deliver an order.
- Payment service providers, where necessary to process a transaction.
- Technology and infrastructure providers that support SeeMo.
- Government authorities or other parties where required by applicable law or lawful legal process.
We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
6. Seller and Customer Data
SeeMo is a multi-vendor shopping platform. When a customer places an order with a seller, certain information required to fulfill that order may be made available to the relevant seller.
Such information may include the customer's name, delivery address, phone number, order details, and information necessary for delivery and order management.
Sellers are expected to use customer information only for legitimate order fulfillment and related service purposes.
7. Notifications
SeeMo may use push notification services to send important account, order, delivery, seller, and service-related notifications.
Notification settings may be controlled through your device settings where supported.
8. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain information only for as long as reasonably necessary to provide SeeMo services, maintain accounts, process orders, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.
When information is no longer required for these purposes, we may delete or anonymize it, subject to applicable legal, security, accounting, or regulatory requirements.
10. Account and Data Deletion
If you have a SeeMo account, you may request deletion of your account and associated personal data.
To request account deletion:
- Send an email from the email address associated with your SeeMo account.
- Use the subject: SeeMo Account Deletion Request
- Include your SeeMo registered mobile number or email address so that we can identify your account.
After verifying the request, we will process deletion of the account and associated data in accordance with our deletion procedures and applicable legal requirements.
Certain information may need to be retained where required by law, for legitimate security/fraud-prevention purposes, or for resolving financial, tax, dispute, or regulatory obligations. Where such retention is required, the retained information will be limited to what is necessary.
11. Children's Privacy
SeeMo is not specifically directed toward children. We do not knowingly request or collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.
12. Third-Party Services and Links
SeeMo may contain links, payment services, or integrations provided by third parties. Third-party services operate according to their own privacy policies and terms.
We recommend reviewing the privacy practices of any third-party service you use through SeeMo.
13. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including rights to access, correction, deletion, or restriction of certain processing.
You can contact us using the details provided below to submit a privacy-related request.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in SeeMo, our services, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date shown at the top of this page.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:
SeeMo
YOUR LEGAL/DEVELOPER NAME
YOUR_BUSINESS_ADDRESS
Email:
YOUR_SUPPORT_EMAIL